• DRIVING LOYALTY IS IN YOUR HANDS

    Understand the sentiment behind your customers’ reviews, analyse the semantics and display your achievements using the most advanced Artificial Intelligence review platform. Claiming your business back is one click away.

  • TESTIMONIALS

    " We've been using Review Spotter for about 12 months now and it is helping us to have a more holistic view of what our customers think about our products and services. The application is easy to use and we can customsise review forms how we choose. Review forms get sent out to clients automatically after their stay with us so we don't have to worry about chasing clients ourselves for feedback. We get a lot more reviews in now than we ever used to and Review Spotter analyses them all for us checking for positive and negative sentiment in the comments. The dashboard helps us keep track of the reviews that come in giving us scores for location, cleanliness etc. We use this intelligence throughout the business. We're now planning to embed some of the Review Spotter widgets into our website so users can see what our other clients have said to help increase online conversion rates.. "

    - Matthew Bound, Managing Director HomefromHome

  • Lead your industry with Review Spotter

    Analyse and identify the gaps of your business to be one step ahead from your competitors. Listen to the powerful voice of the customer with ReviewSpotter and to reach out to your customer on your own terms, with tailor made invitations and surveys!

  • Harness the power of user reviews, easily, efficiently and effectively

    Review Spotter is an all-inclusive review platform solution infused with artificial intelligence to harness the power of user reviews.

BE ON TOP OF WHAT PEOPLE THINK OF YOU

Harness the power of user reviews, easily, efficiently and effectively

Go beyond generic word search and be on top of customer requirements. Get the feedback, ideas and conversations organised based on sentiment and boost your business. Improve your revenue with spot-on insights from your buyers.
RECOGNISE

THE VOICE OF YOUR CUSTOMER

Gain valuable insights through semantic search intelligence.

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Unique algorithms will detect and condense reviews instinctively to understand ideas expressed in natural language. Know what customers want and leverage precision marketing.

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MAXIMISE

ONLINE DIRECT SALES

Give customers the confidence to share their information and do business.

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To a customer, positive reviews are more important over price and brand combined. Increase time-on-website and influence the buying behaviour to top sales objectives.

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ANALYSE

DATA FOR EFFICIENCY

Mine actionable data to enhance operational efficiency.

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Semantic search and analytics mine facets of information in reviews that are not easily accessible with regular review engines. With the ontology-based information extraction step ahead of competition.

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PROVIDE

BETTER CUSTOMER SERVICE

Stay connected and offer personalised services - drive loyalty.

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Bi-directional dialogs with customers will enhance relationships and optimise service standards. Make it personal, precise and experiential with artificial intelligence.

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Welcome Intelligence

Leverage the power of review based marketing and understand the voice of your customer, powered by artificial intelligence for advanced ontology based semantic search insights. An intelligent, user generated review platform that will transform your business. A comprehensive review platform solution that lets your product or service website harness the power of user reviews easily.

Harness the power of user reviews, easily, efficiently and effectively

ReviewSpotter is an all inclusive review platform solution infused with artificial intelligence to harness the power of user reviews. Provides more advanced functionality in the management console for you to understand the overall performance of your products by providing advance metrics and aggregate details on the review data.

EASY TO INTEGRATE INTO YOUR PRODUCT WEBSITE

We add the semantics into the search!

ReviewSpotter is an advanced semantics analyser based on the CodeGen Travel Ontology, that can understand ideas expressed in natural language and organize product specific insight in answering semantics-based questions. This provides you the ability to access the facets of information contained in user reviews that are not easily accessible through a typical database system while giving you tighter editorial control on reviews.

KEY FEATURES

REVIEW SPOTTER API

ReviewSpotter is exposed as a fully-fledged JSON-based API, supporting user management, review site customisation and end user functionalities for comprehensive review collection and management which provides you seamless connectivity with your external systems to communicate and automate business functionalities. Refer our API specification documents.

Our Mission

  • Increase you booking conversion rates and revenues by harnessing the power of customer reviews
  • Improve customer service by gaining true insight into what your customers say about the products you sell
  • Reduce booking abandonment by displaying reviews on your website
  • Improve operational efficiencies by accessing advanced analytics
  • Increase volume of reviews by customising forms with different options
  • Reach more customers by distributing review requests to multiple devices
  • Leverage the power of the latest technology for artificial intelligence driven natural language processing

CONTACT US

Want more information on the ReviewSpotter Platform? Please fill in the form and one of our representatives will get back to you.

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Contact Us

Contact Details

Address:

CodeGen Ltd Knowledge Dock

Business Centre , 4 University Way,

London E16 2RD,

United Kingdom.

 

Email: sales@codegen.net

 

Phone: +44 (0)20 8223 7481

 

Fax: +44 (0)20 8223 7502

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